Service Terms and Conditions

Fly fishing activities and events at all partner venues (including Oxbow Country Estate) are operated and hosted by staff of Sundowner Adventures

Individual, Group and Corporate sport & fly-fishing events
• Day sport & fly-fishing access
• Intro Group Sport and fly-fishing clinic
• Private sport & fly-fishing clinic
• 2,5 hr Group fly fishing team build
• Full day (6 hr) guided fly fishing adventure (private, group, corporate)
• Multi day (24 hr) corporate fly fishing themed challenge
• Multi day guided small group sport or fly-fishing trips

The private, group and corporate day activity should be started at the arranged time and run for the duration of the activity. If the client is delayed and starts the activity later than the arranged time then they can still continue with the activity but the time will be shortened. If the Sundowner guides are available, then an arrangement may be made to start the activity at a later time on the same day and guests will enjoy the full duration of the activity. Guides are only available until 17h30.

Fly fishing equipment supplied for the activity will only be available for the course of the event. Should guests like to use equipment after the activity is completed then they must complete a fishing permit/indemnity form and rent a rod as per the regular terms and conditions.

Fly fishing is an outdoor event and we will still run events in windy, cold conditions. We also operate the fly fishing in light rain as lends to the adventurous aspect. If cold weather or light rain is expected, then guests are recommended to bring rain coats or warm clothes.
The events will only be cancelled in the event of sustained bad weather or dangerous weather conditions.
Bad weather = sustained heavy rain, snow or hail
Dangerous weather = lightning or weather conditions that place guests in bodily danger.
If an event is cancelled due to bad or dangerous weather then the client has the option of a full refund or a credit that may be used within a six month period. Certain venues may have specific terms and conditions in addition to these T&C’s but are still applicable once indemnity forms and booking has been confirmed. No guest may partake in an SFA activity without completing an indemnity and adhering to COVID-19 protocols.

Payment terms:
Full payment due on confirmation for day fishing activities
50% deposit required on confirmation for multi-day activities
Balance of payment due 15 days prior to activity for multi-day activities

Cancellation terms (only applicable to multi-day trips):
45-31 days - No cancellation fee
30-15 days - 25%
14-7 days - 50%
6-2 days - 75%
1 day - 100%

For bookings contact:
SFA Central reservations:
Tel: (011) 3154503 Cell: 0834140391 Email: gofish@sundowner.co.za
Web: www.sundowner.co.za